Return Policy

This Return Policy outlines the terms and conditions for returns, cancellations, and refunds for services and products provided by Wholesaleappeali. Please read this policy carefully before making a purchase or engaging our services.

Return Period

For physical products, you have 30 days from the date of delivery to initiate a return. The item must be in its original condition, unused, and in the original packaging. For digital products or services, different terms may apply as specified at the time of purchase.

Return Conditions

To be eligible for a return, items must meet the following conditions:

Items must be in their original condition, unused, and unopened
Original packaging and tags must be included
Proof of purchase must be provided
Items must not be damaged, altered, or customized

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping Costs

If you are returning an item due to our error or a defective product, we will cover the return shipping costs. For returns due to change of mind or other reasons not related to our error, the customer is responsible for return shipping costs. Return shipping costs are non-refundable unless the return is due to our error.

Return Process

To initiate a return, please follow these steps:

Contact us within the return period to request a return authorization
Provide your order number and reason for return
Once approved, you will receive return instructions and a return authorization number
Package the item securely with the return authorization number clearly visible
Ship the item to the address provided in the return instructions

We recommend using a trackable shipping method and retaining proof of shipment until your return is processed.

Non-Returnable Items

The following items are not eligible for return:

Customized or personalized items
Items that have been used, damaged, or altered
Items without proof of purchase
Digital products that have been downloaded or accessed
Items returned after the return period has expired

General Legal Requirements

This return policy complies with applicable consumer protection laws. If you are a consumer in a jurisdiction that provides additional rights, those rights are not limited by this policy. We will honor all applicable legal requirements regarding returns and refunds.

Cancellation Policy

For service contracts, you may cancel within 48 hours of signing the agreement for a full refund, provided no work has commenced. After 48 hours or once work has begun, cancellation terms will be specified in your service agreement. For ongoing services, you may cancel with 30 days written notice, subject to the terms of your specific service agreement.

Refund Procedure

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 10-14 business days. The time it takes for the refund to appear in your account depends on your payment provider.

For service cancellations, refunds will be calculated based on work completed and will be processed according to the terms specified in your service agreement.

Contact Information

If you have questions about returns, cancellations, or refunds, please contact us:

Wholesaleappeali
452 Tehama St, San Francisco, CA 94103
Phone: +14159081880
Email: assist@wholesaleappeali.world